Shipping policy
U.K. Mainland Shipping
Delivery will be made by Royal Mail Tracked 24/48. Tracking numbers will be emailed when items are dispatched.
Economy Shipping: Royal Mail Tracked 48 delivery
Delivery Aim 2-4 business days from dispatch (£3.65)
https://www.royalmail.com/sending/uk/tracked-48
Express Shipping: Royal Mail Tracked 24 delivery
Delivery Aim 1-2 business days from dispatch (£4.65)
https://www.royalmail.com/sending/uk/tracked-24
Delivery charges will be calculated at the checkout area.
SAFE PLACE: all delivery labels will be marked with the following text as a default to prevent parcel loss: ‘NO SAFE PLACE DO NOT LEAVE UNATTENDED HAND TO RESIDENT OR RETURN TO DELIVERY OFFICE’
Our dispatch times vary, please see estimated delivery dates during checkout.
If you need an item urgently, please message us and we will do our very best to prioritise and expedite your order.
Non UK Delivery to the Channel Islands or Isle of Man
Royal Mail Tracked 24 & 48 service is available for the Channel Islands & Isle of Man, but it's important to understand that delivery times will be longer than the standard Royal Mail delivery aims.
Deliveries to the Channel Islands and Isle of Man may be subject to delays due to Customs checks.
Destinations - Parcels addressed to Jersey, Guernsey and Isle of Man will be tracked up to acceptance into the territory.
Ordering from outside of the UK mainland
Please email us with your order requirements. Payment is only available through Paypal invoicing.
Contact details for local postal operators
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA
Telephone: 01534 616 616
Email: customerservices@jerseypost.com
Guernsey Post
Envoy House
La Vrangue
St Peter Port
GUERNSEY
GY1 1AA
Telephone: 01481 711 720
Email: custserv@guernseypost.com
Isle of Man Post Office
Postal Headquarters
Douglas
ISLE OF MAN
IM2 1AA
Telephone: 01624 698 400
Email: customer.services@iompost.com
https://www.iompost.com/tools-forms/track-trace/